FREQUENTLY ASKED QUESTIONS
You do not need a referral to come in for an appointment unless you would like a rebate from Medicare
WILL I GET A MEDICARE REBATE?
Jacqui is a registered Medicare provider. Medicare rebates are available for up to 10 sessions per calendar year. Please see your GP to assess if you are eligible for the rebate. You will need to bring both the referral letter and mental health care plan provided by your GP to the appointment. More information about Medicare rebates can be found from Medicare Australia on 132011 or by visiting www.medicareaustralia.gov.au
ARE ANY SERVICES BULK BILLED?
In some cases Jacqui may bulk bill for sessions if there is current Mental Health Care Plan from a GP. Please contact her to discuss before making an appointment.
AM I ELIGIBLE FOR A PRIVATE HEALTH FUND REBATE?
You may also be eligible for a rebate covering a portion of the session fee depending on your level of private heath cover. Health fund rebates do not require a GP referral. Please also note that you cannot claim from Medicare and your health fund for the same consultation. Please check with your health fund to ensure that they cover mental health consultations if relevant.
WHAT IS THE CANCELLATION POLICY?
Please be aware that 24 hour notice is required for cancellation of appointments otherwise you will be charged the full fee. There are no Medicare or private health rebates for cancelled sessions.
ARE ANY CONSULTATIONS OFFERED VIA TELEHEALTH?
Given the COVID-19 restriction, telehealth and video sessions are available. Please contact me either on 0412 506 608 or email@example.com to discuss.
HOW LONG DOES EACH SESSION TAKE?
Each session is 50 minutes and the number of subsequent sessions will vary depending on your concerns and presenting issues. I will discuss a treatment plan with you at your initial session.
HOW DO I PAY?
Payment is made at time of consultation in cash or direct deposit.
WHAT IS THE 123 MAGIC AND EMOTIONAL COACHING PROGRAM?
This program covers:
Identifying and recognising behaviour – how to sort behaviour to be ignored, encouraged and managed
The biggest mistakes that parents make
How to identify patterns in the relationship between children and parents
How to change these patterns and what to expect
How to listen empathically to children and encourage resilience in children
Emotion coaching for children
How to implement Start behaviours
For more information see: